Autism swim technical support image

Do you require support?

Please email any support requests through to support@autismswim.com.au, including screen grabs of any errors being experienced.

Have a question?

Below, you'll find our frequently asked questions.

If your question isn't covered, please don't hesistate to contact us at hello@autismswim.com.au — we’re more than happy to assist!

I’m a member of Austswim or STA UK. Can I use my Autism Swim education time for professional development?

Yep, you sure can. Up to 10 hours annually.

Is it possible to do the training without the certification?

It sure is.

This is something we recommend for parents who are wishing to learn more and each their child/children, however don’t have any intent to start charging for lessons and therefore don’t require all of the inclusions in the certification.

Do I need to become an NDIS registered provider (Australian providers only)?

There are three ways in which participants can utilise their NDIS funds and only one of them requires you to become an NDIS provider.

So you will still be able to provide services to some NDIS participants without the registration, however having the registration will allow you to provide services to anyone whom has aquatics in their plan.

I own multiple centres. Is it possible to certify staff from across these to make up the the total of 10 providers?

Yes, we can sort this out for you. Just send us an email at hello@autismswim.com.au and we can work on a custom arrangement for you.

When do you start advertising that I’m Autism Swim Approved?

Once you have completed the online training modules, you will be prompted to submit your profile information to us. We will then set this up on our website within a week.

What avenues do you use to help market my services?

Your profile will be added to our website, which we will share on all social media channels (Facebook, Instagram and LinkedIn) and in our monthly EDM (of over 9000 recipients). We will continue to share the photos and videos you tag us in on social media.

Autism swim technical support image

Do you require support?

Please email any support requests through to support@autismswim.com.au, including screen grabs of any errors being experienced.

Have a question?

Below, you'll find our frequently asked questions.

If your question isn't covered, please don't hesistate to contact us at hello@autismswim.com.au — we’re more than happy to assist!

I’m a member of Austswim or STA UK. Can I use my Autism Swim education time for professional development?

Yep, you sure can. Up to 10 hours annually.

Is it possible to do the training without the certification?

It sure is.

This is something we recommend for parents who are wishing to learn more and each their child/children, however don’t have any intent to start charging for lessons and therefore don’t require all of the inclusions in the certification.

Do I need to become an NDIS registered provider (Australian providers only)?

There are three ways in which participants can utilise their NDIS funds and only one of them requires you to become an NDIS provider.

So you will still be able to provide services to some NDIS participants without the registration, however having the registration will allow you to provide services to anyone whom has aquatics in their plan.

I own multiple centres. Is it possible to certify staff from across these to make up the the total of 10 providers?

Yes, we can sort this out for you. Just send us an email at hello@autismswim.com.au and we can work on a custom arrangement for you.

When do you start advertising that I’m Autism Swim Approved?

Once you have completed the online training modules, you will be prompted to submit your profile information to us. We will then set this up on our website within a week.

What avenues do you use to help market my services?

Your profile will be added to our website, which we will share on all social media channels (Facebook, Instagram and LinkedIn) and in our monthly EDM (of over 9000 recipients). We will continue to share the photos and videos you tag us in on social media.

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Contact us

Can't find what you're looking for? You can contact us anytime via email.